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Supervisor, Portal Services in Southfield, MI at Credit Acceptance

Date Posted: 4/12/2018

Job Snapshot

Job Description

Supervisor, Portal Services

Why Work For Credit Acceptance?

Credit Acceptance is rapidly-expanding our IT department with a variety of dynamic opportunities. Our culture has landed us on Computerworld’s list of the Best Places to Work in IT. In each of the last 4 years, we have held a spot in the top 2 for midsized companies nationwide. In addition, we are also proud to say over the last 5 years we have been named one of Fortune Magazine’s 100 Best Companies to Work For. Our team members and culture create a positive workplace that drives us to succeed, making Credit Acceptance one of the largest used car finance companies nationally.


We offer a great work environment, awesome team members, competitive benefits, progressive career opportunities, a casual dress code and we work hard to ensure every team member is empowered to work to their fullest potential. 

Credit Acceptance offers team members:

  • The opportunity to work with progressive tools, and technology including the latest database, development, storage, and computer technologies available
  • Extensive growth opportunities as demonstrated by our track record of promoting internally  
  • An atmosphere that is collaborative, challenging, and filled with forward thinking team members
  • Ongoing business training and career development opportunities
  • Strong work-life balance with generous PTO beginning on day 1
  • Competitive market-based salary with quarterly profit sharing and annual merit bonuses
  • Excellent benefits package that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision along with additional benefits that make us a great place to work

We are hiring a Supervisor within our Portal Services IT team.    

Responsibilities in your area will include:

  • Design, code, test and deliver insightful and architecturally sound business solutions on high complexity work
  • Document code and projects so others can easily understand
  • Respond to more complex, escalated enquiries from team members and check the quality of their work
  • Show insight; know your application design & data; offer simple, working solutions
  • Apply team coding, documenting and testing standards and recommend process improvements
  • Assign development tasks to team members and track progress
  • Perform code reviews
  • Approve deployment activities
  • Recognize upstream and downstream impacts; communicate effectively (verbally & in writing)
  • Learn the Business Process Your Application Supports so your code will better support the business
  • Improve your application and team processes
  • Decrease incidents and increase uptime of your application
  • All other duties as assigned
  • Attendance as required by department

Who Are We Looking for?

Our ideal candidate for this role needs to:

  • Supervise, lead, and support Portal Service team members
  • Help senior leaders understand, filter and prioritize work requests
  • Propose, adopt, and enforce standards to grow the systems adoption and usability with the users
  • Ensure the systems uptime and performance meets user needs
  • Ensure sensitive data is appropriately secured
  • Minimize production support incidents
  • Lead activities of Developers and Analysts
  • Demonstrate advanced skills while coaching and mentoring less senior team members and direct reports

Job Requirements

Required Qualifications:

  • Bachelor’s Degree in Computer Science, MIS, CIS or related field OR equivalent experience
  • Minimum of 7 years Application Development, using Java / J2EE
  • Minimum of 7 years using web servers, application servers, and RDBMS
  • Minimum of 3 years Liferay Portal Development and Management
  • Practical expertise in software Development Life Cycle (SDLC)
  • Proficiency in writing SQL queries
  • Understanding of JSR and OSGI modeling concepts
  • Understanding of Service oriented Applications
  • Willingness to participate in an on-call development rotation 24x7x365
  • Remain compliant with our policies, processes and legal guidelines
  • Work onsite at the required Credit Acceptance work location

Preferred Qualifications:

  • Financial Services Industry experience
  • Experience w/Spring, Hibernate, JPA, JMS, Rest Web Services, JUNIT, automated builds
  • Knowledge of Unix Scripting and job scheduling
  • Prior Team Lead or other Leadership experience

Company Core Values:

To be successful in this role, Team Members need to demonstrate the characteristics of PRIDE in their work:

  • Positive : Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment.
  • Respectful : Value teamwork, share successes, appreciates others and communicates in a way that promotes trust.
  • Insightful : Make timely well-considered decisions, create innovative solutions and continuously learn.
  • Direct : Communicate clearly and objectively; don’t be afraid of difficult conversations. Raise concerns through the proper channels.
  • Earnest : Be honest, sincere and consistent. Work hard and pursue our goals together relentlessly.

Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

Credit Acceptance is an equal opportunity employer.

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