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Senior Business Analyst, Originations in Southfield, MI at Credit Acceptance

Date Posted: 4/17/2018

Job Snapshot

Job Description

Senior Business Analyst, IT Originations

Why Work For Credit Acceptance?

Credit Acceptance is rapidly-expanding our IT department with a variety of dynamic opportunities. Our culture has landed us on Computerworld’s list of the Best Places to Work in IT. In each of the last 4 years, we have held a spot in the top 2 for midsized companies nationwide. In addition, we are also proud to say over the last 5 years we have been named one of Fortune Magazine’s 100 Best Companies to Work For. Our team members and culture create a positive workplace that drives us to succeed, making Credit Acceptance one of the largest used car finance companies nationally.


We offer a great work environment, awesome team members, competitive benefits, progressive career opportunities, a casual dress code and we work hard to ensure every team member is empowered to work to their fullest potential. 

Credit Acceptance offers team members:

  • The opportunity to work with progressive tools, and technology including the latest database, development, storage, and computer technologies available
  • Extensive growth opportunities as demonstrated by our track record of promoting internally  
  • An atmosphere that is collaborative, challenging, and filled with forward thinking team members
  • Ongoing business training and career development opportunities
  • Strong work-life balance with generous PTO beginning on day 1
  • Competitive market-based salary with quarterly profit sharing and annual merit bonuses
  • Excellent benefits package that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision along with additional benefits that make us a great place to work

We are hiring a  Senior Business Analyst within our IT Originations Department.   

Responsibilities in your area will include:

  • Understand your system and the business; identify deficiencies and offer suggestions to improve it
  • Gather requirements of high complexity, Partner with Developers, and Test features to ensure they meet user requirements
  • Demonstrate advanced skills while coaching and mentoring less senior team members.

Who Are We Looking for?

Our ideal candidate for this role needs to:

  • Maintain application backlog that clearly describes tasks.  Keep the backlog clean
  • Gather requirements from business users and record them clearly in a format useful to developers
  • Partner with Developers to achieve great application performance
  • Test new features and code to be sure they meet requirements
  • Show insight; know your application design & data; offer simple, working solutions
  • Apply team coding, documenting and testing standards and recommend process improvements
  • Recognize upstream and downstream impacts; communicate effectively (verbally & in writing)
  • Learn the Business Process Your Application Supports so your code will better support the business
  • Improve your application and team processes
  • Decrease incidents and increase uptime of your application
  • All other duties as assigned
  • Attendance as required by department

Job Requirements

Required Qualifications:

  • Bachelor’s Degree
  • Minimum 5 years’ experience in Business Analyst or related role
  •   Excellent oral and written communication skills
  • Experience documenting user requirements (e.g., maintenance request or SOW)
  • QA Testing experience
  • Business Process Reengineering experience in financial industry
  • Willingness to participate in an on-call development rotation 24x7x365
  • Experience leading  2+ end-to-end project implementations as a BA
  • Basic knowledge of web technology
  • Remain compliant with our policies, processes and legal guidelines

Preferred Qualifications:

  • Project Management experience; PMP certification
  • Experience with Systems Development Life Cycle (SDLC)
  • Minimum of 3 year experience supporting a web application as a business/quality/functional analyst
  • Ability to write complex database query (SQL / PLSQL) and study data patterns
  • Basic understanding of Java technologies
  • Testing certifications
  • Knowledge of testing tools like Quality Control or Bugzilla

Company Core Values:

To be successful in this role, Team Members need to demonstrate the characteristics of PRIDE in their work:


•       Positive : Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment.


•       Respectful : Value teamwork, share successes, appreciates others and communicates in a way that promotes trust.


•       Insightful : Make timely well-considered decisions, create innovative solutions and continuously learn.


•       Direct : Communicate clearly and objectively; don’t be afraid of difficult conversations. Raise concerns through the proper channels.


•       Earnest : Be honest, sincere and consistent. Work hard and pursue our goals together relentlessly.

Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

Credit Acceptance is an equal opportunity employer.

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