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Security Officer II in Southfield, MI at Credit Acceptance

Date Posted: 7/20/2018

Job Snapshot

Job Description

Security Officer II

Why Work For Credit Acceptance?

Credit Acceptance is a rapidly-expanding company with extensive growth opportunities. We are proud to say, for the 5th year in a row, we have been named one of Fortune Magazine’s 100 Best Companies to Work For. Our team members and culture create a positive workplace that drives us to succeed, making Credit Acceptance one of the largest used car finance companies nationally. 

We offer a great work environment, awesome team members, competitive benefits, progressive career opportunities, a casual dress code and we work hard to ensure every team member is empowered to work to their fullest potential. 

Credit Acceptance offers team members:

  • Extensive growth opportunities as demonstrated by our track record of promoting internally  
  • An atmosphere that is collaborative, challenging, and filled with forward thinking team members
  • Strong work-life balance with generous PTO beginning on day 1
  • Competitive market-based salary with quarterly profit sharing and annual merit bonuses
  • Excellent benefits package that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision along with additional benefits that make us a great place to work

We are hiring a Security Officer II within our Finance Department

  • Credit Acceptance is hiring a Security Guard to monitor building access and activity, greet and assist internal and external customers, and report any suspicious behavior. 

Responsibilities in your area will include:

  • Professionally and respectfully greet and assist both internal/external customers to maintain high service levels.
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Escort terminated team members from the building.
  • Appropriately escalate emergency situations to police, EMS, or fire department.
  • Distribute and track security key FOBs for team members.
  • Manage security access control system by adding, removing or modifying access levels in company security software.
  • Contribute to the Great Place to Work culture that the Company strives to maintain.
  • Monitor parking lot and security cameras and take action as required by contacting police to report suspicious activity or locking down the building if needed.
  • Assist in facilities management by monitoring building systems and contacting vendors to repair any security monitoring system. 
  • All other duties as assigned.
  • Attendance as outlined in the attendance policy

Position Requirements:

  • Current or retired law enforcement.
  • Must be able to respond to Southfield locations for an emergency call within 30 minutes.
  • Basic computer and office skills (copy machines, fax, telephone, mouse & keyboard, email, and access FOB creator, Outlook, Word, Excel).
  • Able to manage conflict resolution.
  • Available for overtime, weekends and evenings.
  • Available for assignment to any Credit Acceptance Southfield location.

Knowledge and Skills:

  • Be able to speak clearly, professionally and articulately.
  • Be comfortable with repetitive tasks and face to face customer interactions.
  • Be able to manage a flexible work schedule.
  • Be able to document observations/situations clearly and efficiently.
  • Be able to work independently and in a team environment.
  • Remain compliant with our policies, processes and legal guidelines.
  • Be customer focused both for internal and external customers.
  • Remain positive, professional, determined, calm and focused when faced with challenging situations.
  • Be a quick thinker, with an ability to understand and interpret information promptly and effectively.
  • Be self-driven, motivated to help, and able to perform with minimal supervision in a team environment.
  • Be receptive to ongoing feedback aimed at improving your performance.

Company Values: 

To be successful in this role, Team Members need to demonstrate the characteristics of PRIDE in their work:

  • Positive: Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment.
  • Respectful: Value teamwork, share successes, appreciates others and communicates in a way that promotes trust.
  • Insightful: Make timely well-considered decisions, create innovative solutions and continuously learn.
  • Direct: Communicate clearly and objectively; don’t be afraid of difficult conversations. Raise concerns through the proper channels.
  • Earnest: Be honest, sincere and consistent. Work hard and pursue our goals together relentlessly.

Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

Credit Acceptance is an equal opportunity employer.


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