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Research Analyst, Business Information Services in Southfield, MI at Credit Acceptance

Date Posted: 4/14/2018

Job Snapshot

Job Description

Research Analyst, Business Information Services

Why Work For Credit Acceptance?

Credit Acceptance is rapidly-expanding our IT department with a variety of dynamic opportunities. Our culture has landed us on Computerworld’s list of the Best Places to Work in IT. In each of the last 4 years, we have held a spot in the top 2 for midsized companies nationwide. In addition, we are also proud to say over the last 5 years we have been named one of Fortune Magazine’s 100 Best Companies to Work For. Our team members and culture create a positive workplace that drives us to succeed, making Credit Acceptance one of the largest used car finance companies nationally.


We offer a great work environment, awesome team members, competitive benefits, progressive career opportunities, a casual dress code and we work hard to ensure every team member is empowered to work to their fullest potential. 

Credit Acceptance offers team members:

  • The opportunity to work with progressive tools, and technology including the latest database, development, storage, and computer technologies available
  • Extensive growth opportunities as demonstrated by our track record of promoting internally  
  • An atmosphere that is collaborative, challenging, and filled with forward-thinking team members
  • Ongoing business training and career development opportunities
  • Strong work-life balance with generous PTO beginning on day 1
  • Competitive market-based salary with quarterly profit sharing and annual merit bonuses
  • Excellent benefits package that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision along with additional benefits that make us a great place to work

We are hiring a Research Analyst within our Business Information Services department.   

Responsibilities in your area will include:

  • Translate business requirements:  Translate high level business goals into the tasks and technical specifications needed to accomplish the goal
  • Query various data sources: Acquire data from Data Warehouse, Applications, Vendor files, and other data sources to gather the necessary information
  • Ad hoc data analysis:  Perform data analysis to solve business problems and drive better decisions
  • Data Integrity: Actively monitor outputs for accuracy and reasonableness.  Work with IT to ensure quality data sources are established and maintained
  • Communicate output: Summarize and communicate the outputs based on the requirements and purpose of the request
  • Reporting: Identify the need for new data and recurring reports to measure the performance of business processes based on ad-hoc findings

Who Are We Looking for?

Our ideal candidate for this role needs to:

  • Apply analytical skills to solve problems creatively
  • Extract and manipulate large data sets
  • Communicate complex information to others in a way they can understand
  • Quickly learn the data environment and business processes and objectives so you may be able to:
    • Contribute to customer requirements
    • Quickly and accurately extract and summarize data
    • Summarize the findings relative to the purpose of the request
  • Be self-motivated and able to perform with minimal supervision
  • Remain compliant with our policies, processes and legal guidelines
  • Work onsite at the required Credit Acceptance work location

Job Requirements

Required Qualifications:

  • Bachelor’s degree or higher (Computer Science, Economics, Mathematics, Statistics, Business Analytics, etc. - preferred) OR equivalent experience
  • 2+ years’ of experience in a Data Analyst or Business Intelligence role
  • 2+ years’ professional experience with SAS, SQL, R or another statistical programming language (SAS/SQL preferred)
  • Proficient in Microsoft Excel
  • Experience achieving objectives with minimal supervision

Preferred Qualifications:

  • 1+ years’ experience in auto lending analytics

Company Core Values:

To be successful in this role, Team Members need to demonstrate the characteristics of PRIDE in their work:


•       Positive : Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment.


•       Respectful : Value teamwork, share successes, appreciates others and communicates in a way that promotes trust.


•       Insightful : Make timely well-considered decisions, create innovative solutions and continuously learn.


•       Direct : Communicate clearly and objectively; don’t be afraid of difficult conversations. Raise concerns through the proper channels.


•       Earnest : Be honest, sincere and consistent. Work hard and pursue our goals together relentlessly.

Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

Credit Acceptance is an equal opportunity employer.

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